Testing and After Sales Customer Information
Mark-1-Tank would like to give all our prospective
customers a brief idea of some of our testing procedures,
quality control and after sales services. We have tried
to put into words (what is really a pleasure for us
to perform for our customers) our testing procedures
in a very simplistic form so please understand that
what you read is only the tip of the iceberg of what
we do to ensure our customers get full satisfaction
when they buy one of our in-house assembled RC tanks.
We record (tanks history log) every aspect of each tank
so that the customer is confident that the product he/she
purchases is of the highest quality.
and drive assembly (German Tanks)
Once the gearbox, motors, wheels, battery and speed
controllers have been fitted, the chassis and drive
assembly are stringently bench tested for a period of
not less than one hour. This operation includes adjusting
the idlers, track tension and suspension to ensure reliable
running. This essential testing and running gear adjustment
is critical for our German tanks. The original WWII
tanks utilised a complicated running gear assembly that
has been duplicated and used on its little bother, it
is therefore important to ensure that the idlers and
tracks are correctly adjusted so they all work as they
did on its bigger WWII brother.
and drive assembly (Russian Tanks)
Russian style tanks will virtually run without any setting
up because of their less complicated and more basic
drive design, indeed you can nearly run them with the
tracks coming off, where as if you tried this with a
German tank, they would ride over the sprocket or idler,
something that the real WWII tanks suffered with. You
will see from looking at original WWII pictures of these
tanks, most German tanks have their tracks fairly tight,
where as the Russian tanks tracks are slack. As with
the German tanks, the drive assembly is bench tested
for a minimum of one hour before the next stage of their
construction is started.
With the chassis and drive assembly proven, we move
onto the turret and fitted options.
6/5 shot blank gun re-cock device
elevation and turret turn device
and smoke system
carry out exhaustive tests to ensure that all options
either fitted by us or supplied as a separate item to
the customer are in good work order. We provide instructions
on how to operate and maintain these optional extras
and Health & Safety advice. Health and safety is paramount
and all customers should read carefully the information/instruction
documentation supplied with each unit.
Options - High Detail Kit Available
More information (pdf
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Once all parts of the specific tank has been fitted
and individually tested, we spend another period of
time running the tank on our specially design test track.
We understand we have the only test track of this type
in the UK. Mud, grass, water and several slopes to climb
and descend to ensure each tank meet our very high quality
standards. A full and detailed visual inspection is
then carried out (and recorded) to ensure that no damage
has occurred during the function testing.
We can provide authentic painting, unit markings and weathering
as required by the customer. If you have a favourite
Camo pattern, and unit markings, we can replicate this.
Museum quality paint and weathering finish, price on application.
With the tank in its finished state, we drive it once
again for a further half hour around our unique testing
track specifically designed to make these fine working
models meet our high quality standards. All batteries
are recharged, and the tank is ready for collection,
or delivery as required. (Delivery prices are on application, please email for details).
We insist that all customers when collecting their tank
drive them around our test track for as long as they
require to ensure their total satisfaction. For first
time RC operators and even hardy professionals, we will
provide as much advice as required so that the pure
essence of being a Mark-1-Tank RC tank owner can be
We currently offer a 24/7 help line, email
and Internet discussion
board facility to help all our customers enjoy our
marvellous RC tanks. All positive comments are welcome and responded
to either as a public response or individually if desired.
So far unlimited, within reason, unless blatantly misused or wear and tear. This does not mean forever!